Cancellation Policy: We require full payment of all services requested at the time of booking. This payment is non-refundable. However, if you need to reschedule your appointment, you may do so at any time before the day of surgery and your payment will be credited to a future appointment date. If you do not reschedule your appointment within one year, the payment will be forfeited to our clinic as a donation. Please be mindful that your pet may have fallen out of our acceptable size or age window during that time.
Your payment may be used for a different pet at a later date, within one year of the first scheduled appointment. Any additional fees incurred due to a change in the type of animal or size will be collected at the time of rescheduling.